The baleaf Women's Long Puffer Quilted Outerwear Water Resistant coat arrived rolled up in a plastic protective bag. Unfolded the coat revealed quality construction and strong attention to detail. The 2 outer zipper hand pockets close easily with a pull string. The sleeves have an elastic cuff which is very comfortable. The main zipper is 2 way and is equally smooth and sturdy. We liked the warm feel, yet light weight, of the coat. The fit was very comfortable and true to size. This is an attractive and stylish coat that will keep you warm and comfortable. This was a good value